Returne conditions

Not satisfied with the product?

Within 14 days after receipt you have the option to return the product.

To do this, follow the steps below.


You can register the return via the form below, you will then receive a return form from us. 


Pack the products in original condition and packaging in a box.

Place the completed return form in the box.


Hand in the package at the post office.

Keep the shipping receipt well.


When do we pay back?

We will transfer the costs incurred by you(purchase costs and original shipment costs) to you within 14 days after withdrawal.

What do you get in return?

You will be refunded the full purchase amount including the original shipping costs paid.

How do we refund the amount?

We will refund the amount as settled. Is this not possible? Then we will contact you.

Costs for returning.

The costs for the return shipping are for your own account. 

Are you returning a product because it was damaged or delivered incorrectly? Then we will reimburse this costs afterwards.